Frequently Asked Questions

We want you to be completely satisfied with your purchase.  So here is a list of most commonly asked questions and answers to help you while visiting our site.

Orders are usually processed and shipped within 3-4 business days.

We ship to nearly every country in the world.

After your order is shipped, you’ll receive an email with a tracking number. It may take a few hours for the tracking to update.

Yes, all products are brand new and handmade by ANNEXKAYCLOTHING.

Our designs don’t peel off and we guarantee high quality.

We gladly accept Visa, MasterCard or regular account payments.

Email us your order number and whether you would like a refund or an exchange. We will then email you with a pre-paid shipping label that you can print out and attach to the original package

We want you to be completely satisfied with your purchase. So we provide free shipping on returns and exchanges. Unworn/unwashed items can be returned or exchanged within 14 days of delivery. If a product is faulty, it may be exchanged for a new product (subject to availability) which will be shipped at no additional charge.

If you have more questions then please contact us at

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